Get the most from Kooee Reviews
Go deeper into Kooee Reviews and get the most out of your user generated content
Tagging reviews
One popular example of this is to tag a review as a 'store' review, so that you can display generic store reviews across pages like your Home page and About page. These tend to be reviews that are not about specific products, but about topics like "g
Replying to Reviews
Just go to Kooee Review in your Store and follow these steps:. The customer that left the review will get an email about your response. Your response will also be displayed publicly underneath the review.
How to embed our rating widget
Sometimes you might want to include a product rating inside a product grid. If that's the case then this guide is for you!. Before we get started, if you aren't comfortable with editing your theme code then reach out to us via our chat support and we
Unpublishing Reviews
Here are the steps to do that:. 1. First, go to your Reviews list. 2. Select the reviews you would like to Unpublish (or publish). 3. Click the "Unpublish Reviews" button.
Accessing review page for each order
This is handy for merchants selling instore that want to ask the customer to review their order while they are instore. Or it could be used to manually send to the customer as a follow up. How does it work?. When the review email is triggered, Kooee
Leave a Review Links
1. Theme block button. All theme blocks can have a "Leave a Review" button enabled. When a customers clicks the button, they are taken to a page to leave a review. 2. Embed the Review Button. Most of the time, our theme blocks will be sufficient for
Use custom language
With our language fields covering all customer facing text, you can personalise or fully translate all text. Go To Settings > Translation. Then edit the fields you would like to change, to override our default language.
Clickable Star Rating Block
1. Open the customiser and select the template you would like to adjust. 2. Select the Star Rating block and add something to the "Anchor Link" field. 3. Select the Rating block and add the same text to the "Anchor ID" field.
Stop review request emails
Sometimes you may not want to ask the customer to review their order. A typical scenario for this are subscription orders. If a customer is getting a weekly order of the same product, you may not want them to be asked to review every week. To skip th
Customize embed rating widget
After embedding our rating widget, you might want to tailor its appearance to better match your brand or website style. This guide will walk you through the customization options available. To customize the widget, navigate to the Theme Customizer in