Replying to ReviewsUpdated 2 years ago
You can now show appreciation for positive reviews as well as give feedback on negative reviews.
Just go to Kooee Review in your Store and follow these steps:
- Go to your reviews list
- Click the review you want to respond to and then click Edit Review.
- From the edit screen, click "Respond"
- Type in your response and click "Post"
The customer that left the review will get an email about your response.
Your response will also be displayed publicly underneath the review.