# Kooee Reviews > Public Help Center articles for Kooee Reviews. Use these links as concise, text-first sources for customer-facing support policies and FAQs. Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended. ## Articles - [Full features demo](https://resources.kooee.reviews/en-US/full-features-demo-321308.md): This is an indepth look at the setup process for Kooee Reviews. - [Getting Started](https://resources.kooee.reviews/en-US/getting-started-247771.md): For Kooee Reviews to function properly in your theme, you must enable the Kooee Reviews App Embed. This is a critical step, which only takes a few seconds and it only needs to be actioned once. First, let’s make sure your settings are configured in a - [Importing Reviews](https://resources.kooee.reviews/en-US/importing-reviews-243711.md): We have a template available that has some sample data that indicates what each column is used for. To download the template, log into your Shopify Store and go to Apps > Kooee Reviews > Import/Export > and then in the general import section there is - [Rich Snippets](https://resources.kooee.reviews/en-US/rich-snippets-247776.md): With Rich Snippets enabled, your organic search results will stand out against your competition. Rich Snippets also helps boost organic Google search ratings, draws attention with visible aggregated star ratings and improves click-through rate. Here - [FAQs](https://resources.kooee.reviews/en-US/faqs-247773.md): Kooee Reviews works on any Online Store 2.0 theme. The launch of Online Store 2.0 introduces theme app extensions, an improved approach to how apps integrate with the storefront. Theme app extensions allow app developers to inject inline content and - [Move from Shopify Product Reviews to Kooee Reviews](https://resources.kooee.reviews/en-US/move-from-shopify-product-reviews-to-kooee-reviews-321306.md): Now that the Shopify Product Reviews app is no longer available, it's time to move to Kooee Reviews. This guide shows you the simple process of exporting and importing your reviews. - [Send email from your domain](https://resources.kooee.reviews/en-US/send-email-from-your-domain-674900.md): When we send an email to your customer to request that they leave a review, the email comes "from" a Kooee Review email address by default. You can override this so that your domain/email is used. The benefit of doing this is to build trust with your - [Tagging reviews](https://resources.kooee.reviews/en-US/tagging-reviews-247772.md): One popular example of this is to tag a review as a 'store' review, so that you can display generic store reviews across pages like your Home page and About page. These tend to be reviews that are not about specific products, but about topics like "g - [Replying to Reviews](https://resources.kooee.reviews/en-US/replying-to-reviews-247825.md): Just go to Kooee Review in your Store and follow these steps:. The customer that left the review will get an email about your response. Your response will also be displayed publicly underneath the review. - [How to embed our rating widget](https://resources.kooee.reviews/en-US/how-to-embed-our-rating-widget-258728.md): Sometimes you might want to include a product rating inside a product grid. If that's the case then this guide is for you!. Before we get started, if you aren't comfortable with editing your theme code then reach out to us via our chat support and we - [Unpublishing Reviews](https://resources.kooee.reviews/en-US/unpublishing-reviews-372010.md): Here are the steps to do that:. 1. First, go to your Reviews list. 2. Select the reviews you would like to Unpublish (or publish). 3. Click the "Unpublish Reviews" button. - [Accessing review page for each order](https://resources.kooee.reviews/en-US/accessing-review-page-for-each-order-450086.md): This is handy for merchants selling instore that want to ask the customer to review their order while they are instore. Or it could be used to manually send to the customer as a follow up. How does it work?. When the review email is triggered, Kooee - [Leave a Review Links](https://resources.kooee.reviews/en-US/leave-a-review-links-472626.md): 1. Theme block button. All theme blocks can have a "Leave a Review" button enabled. When a customers clicks the button, they are taken to a page to leave a review. 2. Embed the Review Button. Most of the time, our theme blocks will be sufficient for - [Use custom language](https://resources.kooee.reviews/en-US/use-custom-language-652489.md): With our language fields covering all customer facing text, you can personalise or fully translate all text. Go To Settings > Translation. Then edit the fields you would like to change, to override our default language. - [Clickable Star Rating Block](https://resources.kooee.reviews/en-US/clickable-star-rating-block-662174.md): 1. Open the customiser and select the template you would like to adjust. 2. Select the Star Rating block and add something to the "Anchor Link" field. 3. Select the Rating block and add the same text to the "Anchor ID" field. - [Stop review request emails](https://resources.kooee.reviews/en-US/stop-review-request-emails-1010693.md): Sometimes you may not want to ask the customer to review their order. A typical scenario for this are subscription orders. If a customer is getting a weekly order of the same product, you may not want them to be asked to review every week. To skip th - [Customize embed rating widget](https://resources.kooee.reviews/en-US/customize-embed-rating-widget-1383984.md): After embedding our rating widget, you might want to tailor its appearance to better match your brand or website style. This guide will walk you through the customization options available. To customize the widget, navigate to the Theme Customizer in - [Review Rewards](https://resources.kooee.reviews/en-US/review-rewards-232362.md): Offer discount codes to customers who leave reviews. - [Social Media Images](https://resources.kooee.reviews/en-US/social-media-images-247774.md): Creating social media content can be a hassle. It’s time you started leveraging your ‘user generated content’, like reviews! With our Social Media Image feature it takes less than a minute to create professional looking social images. Increase your s - [AI Review Suggestions](https://resources.kooee.reviews/en-US/ai-review-suggestions-299974.md): Finding the right words to describe a purchase experience can be challenging. Enter Kooee AI Suggested Reviews! Empower your customers to craft reviews effortlessly, reflecting their true satisfaction with their purchase - [Unlimited Reviews](https://resources.kooee.reviews/en-US/unlimited-reviews-305125.md): Our Free plan sends an unlimited number of review requests and collects all submitted reviews. Each month the first 5 reviews submitted are within the free quota. If more reviews are submitted each month, we still collect them, but they are flagged a - [Video Reviews](https://resources.kooee.reviews/en-US/video-reviews-328900.md): In today's digital age, consumers crave genuine connections and firsthand experiences. Dive into the future of testimonials and let video reviews elevate your brand's credibility and appeal.