Send email from your domainUpdated a month ago

You can use an SMTP email account to send review request emails.

When we send an email to your customer to request that they leave a review, the email comes "from" a Kooee Review email address by default.

You can override this so that your domain/email is used. The benefit of doing this is to build trust with your customer that the email is actually from you.

All you need is the SMTP credentials for email account:

1. Go to Settings > Custom Email Domain
2. Click the Enable checkbox
3. Fill in the required fields.
4. Test your connection and then save.

If the test connection fails please confirm with your email provider that the credentials are correct. If you still have issues, please email [email protected]